This report will examine some basics of CaaS technology, including what it does and some commonly known applications that use it. It outlines both the advantages and drawbacks of using CaaS… Read more »
Over the past 20 years, the state of video conferencing has left many CIOs unhappy. From the high cost of the technology, to the lack of interoperability between different systems, to… Read more »
Microsoft’s recent acquisition of Skype is the largest the company has ever made, and it’s raised many questions in the process. This research note examines Skype’s overall value and where it… Read more »
Skype’s recent plans for an IPO, along with many new features (including some geared for enterprise customers), mean the VoIP carrier is finally crossing from niche tool to mainstream service. But… Read more »
What used to be called, telephony, or even VoIP, has transitioned into UC. This new moniker describes the fact that voice is no longer the only form of enterprise communications —… Read more »