While online personalization has been around for a while, only now are things really lining up for implementing it in a truly meaningful way for consumers online, in stores, and interacting… Read more »
While independent developers have led innovation in mobile shopping apps, retailers, brands, and local businesses are facing an imperative — integrate high-value mobile shopping capabilities into their customers’ experiences or risk… Read more »
Kobo is now selling its e-readers directly through its website in the U.S. and Canada. Previously, customers had to go to third-party retailers to buy the devices. Read more »
Hotels, airlines and grocery stores already link everything imaginable to their loyalty card programs. Why not 4G, as well? Sprint wants to make it easy for the hospitality and retail industries… Read more »
As if we needed more evidence that brick and mortar stores are at a crossroads, a study out Tuesday from Paris-based consulting firm CapGemini found that more than half of shoppers… Read more »
The probe of former CEO Brian Dunn’s “personal conduct” announced yesterday by Best Buy’s board of directors turns out to involve “an alleged relationship with a female subordinate,” according to the… Read more »
Best Buy will close 50 stores, while also expanding the number of smaller concept stores where customers can go to try devices and talk to expert staff members. The shift in… Read more »
The e-reader wars may be poised to enter a new phase, as the Kindle and Nook make their first appearances on the shelves of unaffiliated retailers. The Nook will soon be… Read more »
Since the launch of the original iPhone back in June 2007, the only place you could (legally) get an iPhone in the US was either at one of Apple’s 197 retail… Read more »