A company called Carrier IQ is trying to help mobile carriers serve their customers better by using machine learning algorithms to diagnose problems with their smartphone, such as poor battery performance… Read more »
We know the NSA is collecting our call records, but there are far bigger fonts of information carriers hold. The mobile network is highly managed, tracking our internet habits from the… Read more »
AT&T is offering an SMS location-based offers service, while Verizon is delving deep into the handset to cull web and app usage information for its deal targeting purposes. Both programs are… Read more »
The modern smartphone is a wonder of efficiency, usefulness, and portability. It enables us not only to communicate with one another but also to access an overwhelming amount of online information. Of course,… Read more »
When the Carrier IQ controversy broke late last year, the only major U.S. operator not implicated in the phone tracking scandal was Verizon Wireless. It turns out Verizon is introducing phone… Read more »
Several technologies in the mobile industry are now colliding in a way that could change how we make many of our purchases on a daily basis. For the purposes of this… Read more »
Sprint (NYSE: S) will no longer require the companies who make phones for its network to install Carrier IQ’s software, which prompted an up… Read more »
The biggest story in mobile last year came to an abrupt (if predictable) conclusion in December when AT&T threw in the towel on its effort to acquire T-Mobile USA for $39… Read more »
Unlike competitor Sprint, T-Mobile has taken a more restrained approach to its use of Carrier IQ’s handset monitoring software. T-Mobile acknowledged installing the software in 450,000 Android and BlackBerry phones, but… Read more »
Though most U.S. operators use Carrier IQ’s handset monitoring software in some form, they’re not all using it to the same degrees. Sprint turns out to be Carrier IQ’s biggest fan,… Read more »