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As we become accustomed to a real-time, data rich world the existing enterprise applications have to adapt — including customer relationship management software. Here are some thoughts on making it better… Read more »

In 2013 look for the action in social technologies to be increasingly enterprise-focused. In 2012 investors soured on consumer social media companies: Groupon, Zynga, and even Facebook were deemed disappointing. Arguably,… Read more »

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