Cloud ERP vendors have addressed many SaaS security concerns, but regulatory, geographic, or scale issues will lead to on-premises implementations of private or hybrid clouds in many environments. Read more »
“Social customer service” refers to those services that provide customer support via social media channels. Providing such services is no longer merely a niche or specialty sideline. Challengers, or disruptors who… Read more »
Over the past decade India’s major tech firms have grown at double-digit average annual rates to become competitive enterprise outsourcers and systems integrators on a global scale. Firms such as Cognizant… Read more »