It’s bad enough having a toothache. It’s much worse when your dentist rips you off for $4,000 and then threatens to sue you for complaining about the treatment. That’s what happened to New York… Read more »
Propaganda machines are running full-blast ahead of next week’s landmark vote on net neutrality, so readers should take most “news” about the FCC with a grain of salt. That said, it’s worth noting a new… Read more »
Customer review site Yelp can be a source of stress for small business owners, who fear that a poor ranking or negative comment can sabotage sales. Some businesses even claim that Yelp… Read more »
A San Francisco court ruled last week that Google has the right to arrange its search results as it pleases, which confirms the company’s long-held view, while underscoring the stark difference in how U.S. and European seek to regulate… Read more »
Are EU regulators over-estimating Google’s influence? Chairman Eric Schmidt pointed to new competitive threats, including Amazon, in a speech in Berlin. Read more »
Facebook had to turn over account information about 381 people at once this summer as a result of a “bulk search warrant” process the company says is illegal. Now, a higher… Read more »
Does Yelp manipulate reviews based on whether a business buys advertising? There’s no proof it does but, in an important decision, an appeals court found that Yelp has the right do… Read more »
A class action lawsuit against Yelp could help determine if rumors about the company’s ad practices, which have never been proven, are true. Read more »
A hotel told wedding couples that it will deduct $500 from their deposit for every negative review left by a guest. The ill-advised policy produced a backlash, and also reveals how… Read more »
The details of a long-awaited deal between Google and the EU are finally out. The agreement requires Google to list three competitors in certain types of search listings, and to agree… Read more »