The third quarter saw many parts of the traditional media business in flux. New digital platforms that once had confined themselves to user-generated content began to invest in creating professional-quality content… Read more »
The emergence of enterprise customer service, collaboration and marketing tools powered by social networks is more than just a buzzword. CRM powerhouse Salseforce.com calls this convergence “the social enterprise.” Companies that… Read more »
The second quarter of 2011 was a fast-paced one for the connected consumer segment, with every sector of the digital media landscape — music, e-books, online video and gaming — experiencing significant events… Read more »
Social commerce continues to be a hot market, even if its business models remain unproven. Groupon’s prospectus showed it was capable of explosive growth but was still burdened by huge losses… Read more »
Some saw Facebook’s upgrade to its Comments service as the next big extension of its network platform outside its own site, akin to Likes or Connect. That’s certainly what Facebook is… Read more »
Each quarter the industry bemoans the fact that so much innovation and control seems to come from so few companies. The third quarter was no different; Facebook remains the chief beneficiary… Read more »