During the past few months, many of the trends that underlie the social transformation in business have accelerated, like the rapid shift to proximal devices and the emergence of social platforms… Read more »
Social business technologies remain in the foreground of discussions about business transformation, but the events of the first quarter of 2013 raised as many questions as they answered, or more. Read more »
Social media technologies continue to permeate marketing and enterprise collaboration, even if investors felt let down in the third quarter by their consumer-facing businesses. So B2B technology offerings in support of… Read more »
Facebook and, to a lesser extent, Google continued to dominate social and online media in the second quarter. Activity in the social-enterprise space picked up as well. Key highlights from the… Read more »
Several web technology themes and trends were reinforced in the fourth quarter of 2011, including a handful of tech platform wannabes and the rumblings of a shakeout in social commerce. For… Read more »
The emergence of enterprise customer service, collaboration and marketing tools powered by social networks is more than just a buzzword. CRM powerhouse Salseforce.com calls this convergence “the social enterprise.” Companies that… Read more »