Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
Short-form video apps like Vine and Instagram are familiarizing consumers with the concept of taking video anytime, anywhere. And with easy-to-use tools arriving in an evolving ecosystem, longer, story-driven personal video… Read more »
A recent survey found that 76 percent of respondents store their digital photos on multiple devices using multiple services.That means ample opportunity exists for companies offering solutions that tackle this “dispersed… Read more »
The mobile platform wars heated up in a big way as 2012 came to a close: Microsoft launched Windows Phone 8, Apple continued to roll out its iPhone 5 around the… Read more »
Many of the biggest stories in the connected consumer space occurred mostly offstage in 2012. Apple conducted behind-the-scenes discussions about rolling out new media services in 2013 and beyond. Google spent… Read more »
While paid apps are more prevalent than ad-based revenue models, many developers view apps as projects rather than products, so they are not highly motivated to monetize their applications. Composed mainly… Read more »
With more and more developers jumping on the mobile apps bandwagon, standing out in the sea of apps is becoming more difficult. There are 25 billion apps in Apple’s App Store,… Read more »
The third quarter of 2011 was perhaps the most eventful and unpredictable in the history of mobile. Google signaled its intentions to move into the hardware market with the proposed acquisition… Read more »
Location-based marketing still suffers from user-privacy issues, user awareness and a lack of extensive local advertising networks. But the combination of GPS-enabled location pinpointing and the embrace of social networks has… Read more »
Looking ahead to the age of the electric vehicle and the smart grid, the in-vehicle app landscape will take another turn as it becomes a part of the same infrastructure that… Read more »