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There were three big events this week — Microsoft’s PDC, SC09 and Dreamforce — and today belongs to the latter. Salesforce.com made news with its Chatter platform, but also is getting… Read more »

For enterprise social network providers,¬†breaching the divide between an internal focus (employee collaboration, for example) and an external¬†one (for market research and customer interaction, perhaps) is a key strategic decision –… Read more »