Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
Short-form video apps like Vine and Instagram are familiarizing consumers with the concept of taking video anytime, anywhere. And with easy-to-use tools arriving in an evolving ecosystem, longer, story-driven personal video… Read more »
A recent survey found that 76 percent of respondents store their digital photos on multiple devices using multiple services.That means ample opportunity exists for companies offering solutions that tackle this “dispersed… Read more »
The mobile platform wars heated up in a big way as 2012 came to a close: Microsoft launched Windows Phone 8, Apple continued to roll out its iPhone 5 around the… Read more »
Many of the biggest stories in the connected consumer space occurred mostly offstage in 2012. Apple conducted behind-the-scenes discussions about rolling out new media services in 2013 and beyond. Google spent… Read more »
The majority of the top-ranking free iPhone photo and video apps now have in-app purchasing options (56 percent). The same is true for free iPad apps. Read more »
While paid apps are more prevalent than ad-based revenue models, many developers view apps as projects rather than products, so they are not highly motivated to monetize their applications. Composed mainly… Read more »
With more and more developers jumping on the mobile apps bandwagon, standing out in the sea of apps is becoming more difficult. There are 25 billion apps in Apple’s App Store,… Read more »