Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
Apple’s share of the booming Chinese smartphone market enjoyed a modest bump in the fourth quarter of 2013, and strong demand for the iPhone in Russia has carriers rethinking their strategies. Read more »
Azendoo, the cooperative work management tool (see Azendoo is one of the first cooperative work tools), has announced that it has rethought the way that permissions default. Instead of defaulting to private… Read more »
The carrier-backed Isis initiative moved forward this week with two modest developments. While mobile payments in the U.S. is still up for grabs, Isis will have to be bolder if it… Read more »
The shift from fixed to mobile platforms has the potential to disrupt the TV advertising economy by enabling new ways to aggregate, measure and engage with audiences beyond the exclusive control… Read more »
PayPal is reportedly hoping to play a part in a mobile payments system Apple is said to be developing. PayPal clearly views Apple as a threat in the young market –… Read more »
Nintendo is struggling mightily as the Wii U founders and sales of the 3DS disappoint. The company has long avoided mobile gaming, but it should move into mobile by leveraging its… Read more »
Apple is reportedly developing a mobile payments system to compete with PayPal, Google Wallet and Isis, among others. And the company could bring a lot more to the table than just… Read more »
The adoption of mobile security measures is more than applying minimal safeguards against viruses and hacks; it is about enabling greater utility and productivity. Read more »