Reddit is looking to monetize its community, but its somewhat anarchic approach makes it hard to cozy up to brands, so the site is focusing on the benefits of a real… Read more »
Facebook’s proprietary metric, People Talking About This, might get a boost for media companies seeking detailed sentiment about their content. Read more »
Customer expectations are rising, but companies are failing to meet them. That’s what the folks at Zendesk are reporting with their latest global customer survey, The omnichannel customer service gap. In… Read more »
Do all those promoted tweets and social-media efforts by big brands have an impact on in-person retail sales? Twitter says a new study it commissioned found that they do. Read more »
Foap’s users have been able to sell their iPhone snaps for small sums since last year, but these days the company is also running branded missions that can net users significantly… Read more »
William James said, ‘You can judge a man’s intelligence by how well he agrees with you.’ In that regard, I think Terry Heaton is a wise man indeed. He thought that… Read more »
Twitter added nine new companies to its Certified Products Program on Thursday, highlighting companies in the areas of marketing and analytics as companies it looks to partner with. Read more »