The emergence of enterprise customer service, collaboration and marketing tools powered by social networks is more than just a buzzword. CRM powerhouse Salseforce.com calls this convergence “the social enterprise.” Companies that… Read more »
How will the Wii2 look like? Is Microsoft going to introduce a cable-like TV subscription service? And how will Sony make up for its long PSN outage? All these questions will… Read more »
Some saw Facebook’s upgrade to its Comments service as the next big extension of its network platform outside its own site, akin to Likes or Connect. That’s certainly what Facebook is… Read more »
Each quarter the industry bemoans the fact that so much innovation and control seems to come from so few companies. The third quarter was no different; Facebook remains the chief beneficiary… Read more »
In recent years, virtual worlds (also known as massively multiplayer online games, or MMOs) have shown tremendous growth in terms of user numbers and revenue. However, the market for them is… Read more »