Chartbeat announced a $9.5-million round of funding and a series of new features aimed at giving websites and publishers better insight into how users are engaging with their content, something that… Read more »
Critics of reader comments often argue that they are worthless because they are filled with trolls, and not that many people read them. But despite these flaws, building community through comments… Read more »
A new commenting system at the New York Times has drawn fire from readers, but the motivation for the move is sound. If media companies want to behave like communities (which… Read more »
The Guardian says it’s now going to experiment with allowing readers to help decide what news to cover. The paper announced Monday that it’s going to make its “newslist” public, following… Read more »