Caribbean operator Digicel is the latest carrier to take exception to its customers trading its voice services for OTT apps. It’s trying to block VoIP, but Viber is still getting through. Read more »
Who leads the U.S. in mobile subscribers? According to mobile analyst Chetan Sharma, it’s now a neck-and-neck race between AT&T and Verizon who collectively controls 68 percent of the market… Read more »
Sprint’s new chairman claims merging Sprint and T-Mobile would allow him to challenge wireline ISPs. Today Sprint would charge a committed Netflix user $10,000 a month for broadband service. Son’s got… Read more »
After facing a year of losses from subscribers fleeing its dying Nextel network, Sprint has started growing again, but that growth is being driven primarily by its MVNOs. Read more »
Of all of the mobile operators that T-Mobile is challenging with its Un-carrier strategy, Verizon is the most traditional of them all. But as Verizon’s Q4 earnings show, it’s a model… Read more »
This summer Verizon saw its share of the smartphone market grow to 37 percent, while AT&T and T-Mobile saw their shares shrink year-over-year. A big factor was the iPhone’s increasing popularity… Read more »
UBS telecom analyst John Hodulik has identified several trends that show T-Mobile and Sprint are gaining the upper hand on AT&T and Verizon. It’s still early, but we could be witnessing… Read more »
The mobile industry saw its slowest quarter of overall subscriber growth since the dawn of the cellular age. Without new customers to connect, carriers are stealing them from one another and… Read more »
Verizon has long dominated J.D. Power’s customer service satisfaction index, using the rankings as a bulwark to its reputation for reliability. One report won’t destroy that reputation, but it’s definitely a… Read more »