GigaomVerizon ends AT&T’s J.D. Power winning streak
AT&T may have won the crown on J.D. Power’s first two customer surveys this summer, but Verizon won the title that probably mattered the most to it. It ranked highest in… Read more »
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AT&T may have won the crown on J.D. Power’s first two customer surveys this summer, but Verizon won the title that probably mattered the most to it. It ranked highest in… Read more »
Verizon has long dominated J.D. Power’s customer service satisfaction index, using the rankings as a bulwark to its reputation for reliability. One report won’t destroy that reputation, but it’s definitely a… Read more »
Today, IT systems are required to be operational and perform flawlessly. And while all systems fail at some point, advances in network technologies now enable the network to support continuous availability… Read more »
Mobile network testing startup RootMetrics has aims on international expansion, and the first country to get its hybrid-crowdsourcing treatment will be the UK. By combining drive tests, indoor measurements and crowdsourced… Read more »