Amazon has a new head of corporate affairs. Politico is reporting that President Barack Obama’s former White House press secretary Jay Carney will be a senior vice president at Amazon, reporting… Read more »
Uber has just responded to a group of Change.org petitioners protesting Uber’s background check policies in India, following the alleged rape of a passenger by a driver with an assault record. After… Read more »
I read a lot of press releases. Many of them are of zero interest to me. Back in 2008 I proposed the Twitpitch as a way to minimize reading bad press… Read more »
What Uber calls “surge pricing” makes a lot of sense from a rational, economic point of view — but when it is used during disasters like the floods in Toronto, it… Read more »
Lots of companies have tried to soften up their image by adopting a friendly tone of voice, but social media has cranked the volume up. But when even banks and faceless… Read more »
Like it or not, these days, if you’re in public, you’d better be comfortable with anything you do being captured and possibly even posted online. I thought I’d provide some tips… Read more »
Large companies hiring PR firms to plant negative stories about their competitors isn’t a new phenomenon, but Facebook’s attempt to do this about Google and privacy isn’t just ironic, it’s a… Read more »
The reasons for the recent screwups by Apple, Sony and Amazon were different, but their reaction was remarkably similar: a conspicuous lack of timely response. Like many others, these tech giants… Read more »