CEOs are hoping for another boost in business productivity, but they can’t expect people to work much more, and their employees are already performing in less-structured and more cognitive ways that… Read more »
Traditional work is being disrupted. Managers are faced with a 3D workforce – one that is Distributed, Discontinuous, and Decentralized. Teams are mobile and geographically distributed, and they extend beyond the… Read more »
The news for 2014 will be the further acceptance and adoption—rather than backlash and rejection—of the major technologies so vigorously hyped in 2013. Cloud, big data, mobile, social and consumerization were… Read more »
During the past few months, many of the trends that underlie the social transformation in business have accelerated, like the rapid shift to proximal devices and the emergence of social platforms… Read more »
In today’s world of work, companies that want to thrive need to shift from a business-process defined culture towards a more social network-shaped, cooperative one. Read more »
“Socialized business process” — the idea of adding social tools to traditional business processes — is unlikely to work in the long term. The enterprise is now transitioning to social network–based… Read more »
Social business technologies remain in the foreground of discussions about business transformation, but the events of the first quarter of 2013 raised as many questions as they answered, or more. Read more »
I wrote recently (see We’re at the customer support stage of social business) that social business is entering a customer support stage, and moving past the social media marketing phase. Maybe… Read more »
The latest GigaOM Research podcast examines how new social-business tools are disrupting the enterprise and changing the nature of the way we work. Read more »