Contact centers that want to easily interoperate with other vendors, partners, and worksites must standardize with Session Initial Protocol (SIP) over their Voice-over-IP (VoIP) communications systems. Read more »
Contact centers that want to easily interoperate with other vendors, partners, and worksites must standardize with Session Initial Protocol (SIP) over their Voice-over-IP (VoIP) communications systems. Read more »
Forget the commute. There’s no need to rush to the conference room. Have your meetings online, for free, at join.me. How will you use it? Here are a few time-saving –… Read more »
Network carriers are at an inflection point, and they all know it. Even though the cost per megabyte for storage and delivery is decreasing, skyrocketing bandwidth demands are increasing the carrier’s… Read more »
The quality of an online video has three points where it can succeed or suffer: production, distribution, and reception. But carriers know that the blame for poor video often falls on… Read more »
Long gone are the days when carriers could call the shots on pricing and services. Today, telecom networks face competition from anyone that carries bits. As demands for bandwidth and quality… Read more »
At a Diggnation party in San Francisco, Jim Louderback, CEO of Revision3, said that viewers simply want to watch videos on the best screen that’s available (watch video interview). If you… Read more »
Network providers have lots of data on their customers. Network providers thought they could sell that data to ad networks. But given mounting privacy concerns and a great desire not to… Read more »