Depending on how you view customer service, it’s either a cost center (aka, necessary evil), or it’s a fantastic tool for word-of-mouth marketing and upselling additional products and services. Customers want… Read more »
Depending on how you view customer service, it’s either a cost center (aka, necessary evil), or it’s a fantastic tool for word-of-mouth marketing and upselling additional products and services. Customers want… Read more »
What was once Quicksilver would provide the basis for Google Quick Search Box. With both a community-supported version of Quicksilver that runs smoothly on OS X 10.6, as well as the… Read more »
HP’s Lew Platt famously said, “If HP knew what HP already knows.” At the time, Platt was referring to his executives’ inability to effectively access employees’ knowledge and use it to… Read more »
Consumers have an insatiable demand for bandwidth-hungry applications, and there are a multitude of challenges in trying to appease them. Researching behaviors through its application enablement program, Alcatel-Lucent has developed a… Read more »
Even though mobile app stores have been around for a while, it wasn’t until Apple opened its App Store in 2008 that true relationships with developers become critical to application development… Read more »
Network services provider Highwinds has acquired BandCon in a deal that will grow its sales force and double its network capacity in the US. At the same time, Highwinds has hired… Read more »
Akamai has released a new Open Video Player for HTML5 developer toolkit, aimed at simplifying the task of creating flexible HTML5-based video player applications for delivery of HTTP content. Read more »
Akamai has released a new Open Video Player for HTML5 developer toolkit, aimed at simplifying the task of creating flexible HTML5-based video player applications for delivery of HTTP content. Read more »
Climbing at 14,000 feet? Sailing in Sydney harbor? You never know when access to your computer will come in handy. Some say the iPhone & iPad aren’t for business. But LogMeIn… Read more »