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	<title>Gigaom Search &#187; Technologies and Products &#187; Customer relationship management (CRM)</title>
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		<title>Sector Roadmap: Work Media Tools</title>
		<link>http://research.gigaom.com/report/sector-roadmap-work-media-tools/</link>
		<comments>http://research.gigaom.com/report/sector-roadmap-work-media-tools/#comments</comments>
		<pubDate>Mon, 02 Mar 2015 14:00:51 +0000</pubDate>
		<dc:creator><![CDATA[Stowe Boyd]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Bitrix24]]></category>
		<category><![CDATA[bring your own device]]></category>
		<category><![CDATA[BYOD]]></category>
		<category><![CDATA[Citrix Podio]]></category>
		<category><![CDATA[culture management]]></category>
		<category><![CDATA[data visualization]]></category>
		<category><![CDATA[enterprise social networks]]></category>
		<category><![CDATA[eXo]]></category>
		<category><![CDATA[Igloo]]></category>
		<category><![CDATA[SAP Jam]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Slack]]></category>
		<category><![CDATA[Smartsheet]]></category>
		<category><![CDATA[social collaboration]]></category>
		<category><![CDATA[task management tools]]></category>
		<category><![CDATA[Tibco Tibbr]]></category>
		<category><![CDATA[Unify Circuit]]></category>
		<category><![CDATA[Windows Phone 10]]></category>
		<category><![CDATA[work media]]></category>
		<category><![CDATA[wrike]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:AAPL]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:AMZN]]></category>
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		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:CRM]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:SAP]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NYSE:IBM]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NYSE:VMW]]></category>
		
		<guid isPermaLink="false">http://research.gigaom.com/?post_type=go-report&#038;p=245849/</guid>
		<description><![CDATA[Mobility, digital-work culture, and collaboration own the ever-evolving work-media landscape in 2015, and influence the business tools we use each day.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Jump-starting marketing tech adoption by bundling data</title>
		<link>http://gigaom.com/2015/03/01/jump-starting-marketing-tech-adoption-by-bundling-data/</link>
		<comments>http://gigaom.com/2015/03/01/jump-starting-marketing-tech-adoption-by-bundling-data/#comments</comments>
		<pubDate>Sun, 01 Mar 2015 14:00:49 +0000</pubDate>
		<dc:creator><![CDATA[David Card]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[advertising tech]]></category>
		<category><![CDATA[b2b]]></category>
		<category><![CDATA[b2b marketing]]></category>
		<category><![CDATA[Data Marketplace]]></category>
		<category><![CDATA[marketing automation]]></category>
		<category><![CDATA[marketing technologies]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:ORCL]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=917711</guid>
		<description><![CDATA[As companies stop just talking about big data, and start applying it to business, the conversation shifts back and forth from tools to the data itself. Two years ago at Structure:&#8230;]]></description>
		<wfw:commentRss>http://gigaom.com/2015/03/01/jump-starting-marketing-tech-adoption-by-bundling-data/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Microsoft claims compliance with ISO data privacy standard</title>
		<link>http://gigaom.com/2015/02/17/microsoft-claims-compliance-with-iso-data-privacy-standard/</link>
		<comments>http://gigaom.com/2015/02/17/microsoft-claims-compliance-with-iso-data-privacy-standard/#comments</comments>
		<pubDate>Tue, 17 Feb 2015 14:13:14 +0000</pubDate>
		<dc:creator><![CDATA[Barb Darrow]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[data privacy]]></category>
		<category><![CDATA[ISO]]></category>
		<category><![CDATA[privacy]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:GOOG]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:MSFT]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSDQ:GOOG]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSDQ:MSFT]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=915185</guid>
		<description><![CDATA[Microsoft says its compliance with a data privacy standard set by the International Organization for Standardization (ISO) means customer data in its Azure cloud will be safer from prying eyes. The ISO/IEC 27018 standard aims to establish&#8230;]]></description>
		<wfw:commentRss>http://gigaom.com/2015/02/17/microsoft-claims-compliance-with-iso-data-privacy-standard/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
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		<title>Highspot, led by Microsoft vets, nets $9.6M to hone sales pitches</title>
		<link>https://gigaom.com/2014/11/07/highspot-led-by-microsoft-vets-nets-9-6m-to-hone-sales-pitches/</link>
		<comments>https://gigaom.com/2014/11/07/highspot-led-by-microsoft-vets-nets-9-6m-to-hone-sales-pitches/#comments</comments>
		<pubDate>Fri, 07 Nov 2014 13:22:57 +0000</pubDate>
		<dc:creator><![CDATA[Barb Darrow]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Highspot]]></category>
		<category><![CDATA[sales engagement software]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:MSFT]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSDQ:MSFT]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:CRM]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=887067</guid>
		<description><![CDATA[Highspot, which says it can guide marketers into what content to send to which customers and when, now has $9.6 million in new funding.]]></description>
		<wfw:commentRss>https://gigaom.com/2014/11/07/highspot-led-by-microsoft-vets-nets-9-6m-to-hone-sales-pitches/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>AT&amp;T sells its Watson speech tech to customer care company Interactions</title>
		<link>https://gigaom.com/2014/11/05/att-sells-its-watson-speech-tech-to-customer-care-company-interactions/</link>
		<comments>https://gigaom.com/2014/11/05/att-sells-its-watson-speech-tech-to-customer-care-company-interactions/#comments</comments>
		<pubDate>Wed, 05 Nov 2014 20:58:05 +0000</pubDate>
		<dc:creator><![CDATA[Kevin Fitchard]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[customer care]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NYSE:T]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=886606</guid>
		<description><![CDATA[Watson is going to start taking customer service calls as part of a new tech-for-equity deal brokered between AT&#38;T and Interactions. ]]></description>
		<wfw:commentRss>https://gigaom.com/2014/11/05/att-sells-its-watson-speech-tech-to-customer-care-company-interactions/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Salesforce opens first European data center in UK</title>
		<link>https://gigaom.com/2014/10/31/salesforce-opens-first-european-data-center-in-uk/</link>
		<comments>https://gigaom.com/2014/10/31/salesforce-opens-first-european-data-center-in-uk/#comments</comments>
		<pubDate>Fri, 31 Oct 2014 15:35:00 +0000</pubDate>
		<dc:creator><![CDATA[David Meyer]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Data Protection]]></category>
		<category><![CDATA[England]]></category>
		<category><![CDATA[Europe]]></category>
		<category><![CDATA[Slough]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:AMZN]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSDQ:AMZN]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:CRM]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=885326</guid>
		<description><![CDATA[Salesforce.com has taken the wraps off its first EU-sited data center in Slough, England, little more than a week after Amazon opened up its second European facility in Frankfurt. The SaaS CRM&#8230;]]></description>
		<wfw:commentRss>https://gigaom.com/2014/10/31/salesforce-opens-first-european-data-center-in-uk/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Twilio starts sending pictures to phone numbers and expands into the internet of things</title>
		<link>https://gigaom.com/2014/09/18/twilio-starts-sending-pictures-to-landlines-and-expands-into-the-internet-of-things/</link>
		<comments>https://gigaom.com/2014/09/18/twilio-starts-sending-pictures-to-landlines-and-expands-into-the-internet-of-things/#comments</comments>
		<pubDate>Thu, 18 Sep 2014 16:17:35 +0000</pubDate>
		<dc:creator><![CDATA[Kevin Fitchard]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[communications platform]]></category>
		<category><![CDATA[multimedia messaging]]></category>
		<category><![CDATA[Structure:Connect]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=874218</guid>
		<description><![CDATA[Twilio isn't just offering MMS up as consumer-facing communications service. CEO Jeff Lawson believes it will become a key way of sending data between devices and the cloud on the internet&#8230;]]></description>
		<wfw:commentRss>https://gigaom.com/2014/09/18/twilio-starts-sending-pictures-to-landlines-and-expands-into-the-internet-of-things/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<title>Snowden Effect? Salesforce.com to add another European data center</title>
		<link>https://gigaom.com/2014/09/10/snowden-effect-salesforce-com-to-add-another-european-data-center/</link>
		<comments>https://gigaom.com/2014/09/10/snowden-effect-salesforce-com-to-add-another-european-data-center/#comments</comments>
		<pubDate>Wed, 10 Sep 2014 13:05:05 +0000</pubDate>
		<dc:creator><![CDATA[Barb Darrow]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[data-sovereignty]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NSDQ:AMZN]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:CRM]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=872003</guid>
		<description><![CDATA[SaaS leader Salesforce.com is adding a new French data center, as part of a European expansion.]]></description>
		<wfw:commentRss>https://gigaom.com/2014/09/10/snowden-effect-salesforce-com-to-add-another-european-data-center/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Old CRM meet new CRM: Salesforce.com to buy RelateIQ</title>
		<link>https://gigaom.com/2014/07/11/old-crm-meet-new-crm-salesforce-com-to-buy-relateiq/</link>
		<comments>https://gigaom.com/2014/07/11/old-crm-meet-new-crm-salesforce-com-to-buy-relateiq/#comments</comments>
		<pubDate>Fri, 11 Jul 2014 15:11:05 +0000</pubDate>
		<dc:creator><![CDATA[Barb Darrow]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[RelateIQ]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:ORCL]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:CRM]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:SAP]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=856992</guid>
		<description><![CDATA[The stock deal values newcomer RelateIQ at about $390 million and continues Salesforce.com's push to acquire technologies, rivals and customer lists.]]></description>
		<wfw:commentRss>https://gigaom.com/2014/07/11/old-crm-meet-new-crm-salesforce-com-to-buy-relateiq/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>And here&#8217;s that Microsoft, Salesforce.com pact we were talking about</title>
		<link>https://gigaom.com/2014/05/29/and-heres-that-microsoft-salesforce-com-pact-we-were-talking-about/</link>
		<comments>https://gigaom.com/2014/05/29/and-heres-that-microsoft-salesforce-com-pact-we-were-talking-about/#comments</comments>
		<pubDate>Thu, 29 May 2014 23:37:29 +0000</pubDate>
		<dc:creator><![CDATA[Barb Darrow]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
<category domain="http://search.gigaom.com/stock/"><![CDATA[NASDAQ:MSFT]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSDQ:MSFT]]></category>
		<category domain="http://search.gigaom.com/stock/"><![CDATA[NSYE:CRM]]></category>
		
		<guid isPermaLink="false">http://gigaom.com/?p=845747</guid>
		<description><![CDATA[Salesforce CRM will not run in Azure, but the company will use Microsoft's cloud for development and testing of ExactTarget in addition to offering integration between Salesforce and Office 365.]]></description>
		<wfw:commentRss>https://gigaom.com/2014/05/29/and-heres-that-microsoft-salesforce-com-pact-we-were-talking-about/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
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