Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
A recent survey found that 76 percent of respondents store their digital photos on multiple devices using multiple services.That means ample opportunity exists for companies offering solutions that tackle this “dispersed… Read more »
Many of the biggest stories in the connected consumer space occurred mostly offstage in 2012. Apple conducted behind-the-scenes discussions about rolling out new media services in 2013 and beyond. Google spent… Read more »
Apart from a few tired old services like eHow, there aren’t many places you can go to find how-to guides for a range of different things complete with photos and video… Read more »
With its new iOS app, Clear, Realmac Software has taken the “less is more” axiom to its ultimate conclusion. Fjord’s Alfred Lui and Aynne Valencia explain why we’ll soon see more… Read more »
While my iPhone 4 still mostly satisfies my needs, I have to confess: For the past two weeks, I haven’t been exactly faithful. I’ve been testing out Samsung’s latest and greatest,… Read more »