Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
Short-form video apps like Vine and Instagram are familiarizing consumers with the concept of taking video anytime, anywhere. And with easy-to-use tools arriving in an evolving ecosystem, longer, story-driven personal video… Read more »
The mobile platform wars heated up in a big way as 2012 came to a close: Microsoft launched Windows Phone 8, Apple continued to roll out its iPhone 5 around the… Read more »
Many of the biggest stories in the connected consumer space occurred mostly offstage in 2012. Apple conducted behind-the-scenes discussions about rolling out new media services in 2013 and beyond. Google spent… Read more »
A new survey from the Alliance for Audited Media (formerly the Audit Bureau of Circulations) finds that newspaper and magazine publishers’ digital businesses are gradually becoming profitable, and 63 percent say… Read more »
While paid apps are more prevalent than ad-based revenue models, many developers view apps as projects rather than products, so they are not highly motivated to monetize their applications. Composed mainly… Read more »
Igor Zhadanov, 27, is CEO of Ukraine-based Readdle, known for iPad and iPhone apps like PDF Expert and Scanner Pro. As Readdle is about to open its first U.S. office, we… Read more »
Here’s our daily pick of stories about Apple from around the web that you shouldn’t miss. Today’s installment: How Facebook is reminiscent of Palm, phones shipped versus phones sold, how doctors… Read more »
With more and more developers jumping on the mobile apps bandwagon, standing out in the sea of apps is becoming more difficult. There are 25 billion apps in Apple’s App Store,… Read more »
The Wall Street Journal (NSDQ: NWS) is running a 24-hour “Digital Open House.” For today, all subscriber content on the website, mobile site… Read more »