Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
Many of the biggest stories in the connected consumer space occurred mostly offstage in 2012. Apple conducted behind-the-scenes discussions about rolling out new media services in 2013 and beyond. Google spent… Read more »
A new survey from the Alliance for Audited Media (formerly the Audit Bureau of Circulations) finds that newspaper and magazine publishers’ digital businesses are gradually becoming profitable, and 63 percent say… Read more »
Dorling Kindersley, the division of Penguin that publishes children, travel and reference titles, made a strong case for how it is moving to… Read more »
It’s taken a few years, but Amazon (NSDQ: AMZN) has really ramped up the number of countries where it is selling its Kindle products. Today… Read more »
Facebook has not approached anything resembling a confirmation of the reports that it is developing its own phone with HTC, code-named “Buff… Read more »
While the jury is definitely still out on the Kindle Fire, is Amazon (NSDQ: AMZN) thinking more broadly about mobile? If the company is inte… Read more »
Apple’s use of the Siri voice assistant in the iPhone 4S has been one of the most-talked about features on the new device, but Apple (NSDQ:… Read more »
“Where did the computer go?” was the slogan Apple (NSDQ: AAPL) used in 2004 when it launched the first of its current range of iMac desktop… Read more »