Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
There is no question that we love our mobile devices. There’s also no question that we are paranoid about how much of ourselves we pour into… Read more »
The third quarter of 2011 was perhaps the most eventful and unpredictable in the history of mobile. Google signaled its intentions to move into the hardware market with the proposed acquisition… Read more »
If in fact Sprint (NYSE: S) has managed to land a deal for the iPhone 5 when it is expected to arrive within the next several weeks, it will… Read more »
Our look at some of the big stories in mobile today: More reports on the so-called iPhone 5; Nokia (NYSE: NOK) ditches its Ovi brand; Sony (… Read more »
Our look at some of the big stories today in mobile: question mark over iPad 2 sale numbers at Best Buy; mobile advertising startup GoldSpot… Read more »
Carriers no longer dominate the mobile world thanks to the emergence of Apple, Google and the rise of third-party app stores. But they can retain — or even increase — their… Read more »