While online personalization has been around for a while, only now are things really lining up for implementing it in a truly meaningful way for consumers online, in stores, and interacting… Read more »
Solutions in the application performance management market is deriving meaningful intelligence directly from the apps they monitor, intelligence that businesses can turn into actionable results that better serve customers and improve… Read more »
While a mobile app must fulfill its core function, it must also continue a dialog with its users to remain relevant. Doing so requires ongoing, intelligent, targeted outreach to customers and… Read more »
The winners in the ecosystem for retail 2.0 will blend expertise in hardware and software platforms, system integration and consulting, and analytics providing an all-in-one offering. Read more »
Leading mobile operators are further personalizing the mobile customer experience in order to improve support outcomes, efficiency, and ultimately increase customer satisfaction. Read more »
Payments processor Braintree is seeing a huge year-over-year jump in mobile payments this holiday season. According to CEO Bill Ready we’re witnessing the pent-up demand from consumers to use their phones… Read more »
The majority of IT managers today support enterprise mobile applications. Coupled with increasing user demand for consumer-like user interfaces, sleeker applications pose a real threat to the traditional enterprise independent software… Read more »