While a mobile app must fulfill its core function, it must also continue a dialog with its users to remain relevant. Doing so requires ongoing, intelligent, targeted outreach to customers and… Read more »
Cloud-based videoconferencing that offers high fidelity and the ability to connect seamlessly to any video end point is critical to businesses because it increases employee engagement. Read more »
IT professionals inside the enterprise are driving a second wave of cloud-based IT disruption and displacement, which is aimed at the private branch exchange (PBX), the call center, and other core… Read more »
Mobile apps are now the first and most crucial step for developing and deploying a comprehensive and effective strategy to empower users and engage customers. Read more »
FreedomPop today started selling its first handsets, packaging the smartphones with a free monthly allotment of voice and data usage. The MVNO is one of several coming to market in the… Read more »
Skype turned 10 years old today. After disrupting the telecommunications industry, Skype is facing an uncertain future and increased competition. It is increasingly being assimilated into Microsoft and its enterprise communications… Read more »
When the BlackBerry team said Skype was committed to bring its app to BB 10, did you envision the software being a simple Android port? Me neither. Read more »
Over-the-top (OTT) messaging applications have upended the mobile operators’ highly profitable short messaging services (SMS) business. The traditional mobile-messaging value chain is changing as upstart OTT players attack the carriers’ control… Read more »