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Since customer blowback from Nordstrom’s tracking of foot traffic via wi-fi signals from customers’ smartphones in its brick-and-mortar stores was reported this summer, there has been a predictable and merited discussion… Read more »

Last month, Om wrote about Google’s weakness for “me-too-ism” — it’s seeming inability to predict where consumer technology is going and then being forced to copy with Apple, Facebook or someone… Read more »

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