While online personalization has been around for a while, only now are things really lining up for implementing it in a truly meaningful way for consumers online, in stores, and interacting… Read more »
The mobile industry saw some important consolidation unfold in the second quarter as the lesser tier-one carriers made some strong alliances: Sprint agreed to be acquired by Japan’s SoftBank and began… Read more »
Social business technologies remain in the foreground of discussions about business transformation, but the events of the first quarter of 2013 raised as many questions as they answered, or more. Read more »
A new category of digital media has emerged in the living room: social TV. This relatively new concept can be defined as any application, website or software that allows viewers to… Read more »
Right now, social commerce feels like a technology platform play rather than a retail business. According to our GigaOM Pro 1Q12 U.S. consumer survey, only 7 percent of social network users… Read more »
Lose your love handles, call your mom more often, get that promotion: If you’re like many of us, you’re already thinking over some New Year’s resolutions that will make you a… Read more »
At its f8 developer conference, Facebook laid out a grand vision of a new class of lifestyle apps enabled by its platform. Last week, at a subdued event that attracted far… Read more »
Ebay’s recent purchase of Hunch illustrates how social media has leveled the playing field for e-commerce recommendations engines. Mixing human-powered reviews with algorithm-powered recommendations will be a key driver of social… Read more »
Connectivity changes everything. That’s the credo driving just about every corner of our day-to-day lives. As human beings, we are now connected to one another through not just our social networks… Read more »
Social commerce involves businesses using online collaborative tools — social networks, real-time feeds and user-generated contributions, for example — in order to sell products and services to consumers. Read more »