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Zappos has taken another unconventional step. Recently the company dropped official job titles as part of CEO Tony Hsieh’s embrace of Holacracy, the manager-less organizational method (see Leanership trumps leadership), also adopted… Read more »

I have always believed that slavishly creating digital analogs of real world objects yield poor products, ones that do not account for the dense social interactions that surround the information that acts… Read more »