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Zappos has taken another unconventional step. Recently the company dropped official job titles as part of CEO Tony Hsieh’s embrace of Holacracy, the manager-less organizational method (see¬†Leanership trumps leadership), also adopted… Read more »

I have always believed that slavishly creating digital analogs of real world objects¬†yield poor products, ones that do not account for the dense social interactions that surround the information that acts… Read more »